Unlike our "Full Support" service, "Assisted Support" is designed around the needs of businesses who have an expert, in-house IT function, but who still require additional expertise and input on a regular basis.

In this scenario, some clients come to us for specific services such as network management or user support, while others see us as an additional flexible resource, working in partnership with the Manager responsible for IT services, and supplementing the in-house IT support.

With our Assisted Support Service - clients can, in effect, pick and choose from a menu of our services, enhancing their in-house team with Red Technology Solution expertise, exactly as they see the requirements for it. The full list of our IT services can be explored via the menu on the right.

The key point for Assisted Support Service is that clients decide which expertise and skills they want. It may be Microsoft Exchange server aministration, Network Security Setup & Administration, specialized application support, Project Management, Helpdesk & User Assistance, or else. In any case, our goal with this service is to provide a flexible resource which seamlessly integrates with an in-house team.